Laradesk v1.1.2 - Helpdesk Ticketing System

Laradesk v1.1.2 - Helpdesk Ticketing System
PHP Scripts
18:32, 07 June 2021
1 767
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Laradesk - Helpdesk Ticketing System Laradeskis a helpdesk management system. Where customers can send tickets and agents can respond to customers. With a very clean and simple interface where your customers can manage their tickets with just a few clicks and receive notifications to their email for every reply to their tickets. Support for any inquiries or feedback, please submit a request at this link: dacoto.zendesk.com/requests/new and we will try our best to help you.

Features

  • Create and manage tickets Attach files to tickets
  • Receive email notifications for each ticket reply
  • Organize tickets by status
  • Organize tickets by label
  • Organize tickets by department
  • Assign specific users to each department
  • Assign priority to each ticket
  • Manage saved responses and add them to ticket responses
  • Manage users and user roles
  • Configure settings from visual interface
  • Translating strings from the visual interface

Demonstration

Demo page: https://getlaradesk.com/
User Administrator: [email protected] / 12345678
Agent User: [email protected] / 12345678
Client Consumer: [email protected] / 12345678

Requirements

  • PHP> => 7.3 or PHP> => 8.x
  • MYSQL =>> 5.7 or MariaDB =>> 10.2.7
  • Extension BCMath PHP
  • Extension Ctype PHP
  • Extension Fileinfo PHP
  • Extension JSON PHP
  • Mbstring PHP
  • Extension OpenSSL PHP
  • PDO PHP Extension
  • Tokenizer Extension PHP
  • XML PHP Extension

Documentation

View the documentation and all application functions at the following link: https://docs.getlaradesk.com/
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