The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce installation adding a system to manage user and order support tickets! In this way, the Shop admin can easily keep track and give support for order and user issues!
THE IDEA
WCSTS extends WooCommerce adding a system to manage support tickets. Via WCSTS can be managed three different ticket types:
- Order tickets: related to orders issues
- User tickets: related to users issues
- New Pay Per Ticket: For more details read the related paragraph
Order and User tickets can be submitted by the user directly via frontend pages. Shop admin can manage tickets using the special backend area. Furthermore, the plugin allows email notifications, custom texts, and many other customizations to better personalize the system according to the shop admin’s needs!
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