Despite the costs, we believe that customer support is essential for any business. In 2020, we set out to create a low-cost WordPress ticketing solution that would be accessible to small businesses. We developed a strategy and got started on the plugin development.
Many of the most popular plugins or online tools for managing support issues are very pricey. For small business owners, this expense is simply out of reach. So, we decided to design a ticket system plugin with all essential functionality and make it available at an inexpensive price. That is why we developed SupportGenix. Our goal is to provide an affordable option for businesses that need a reliable customer support system. With our plugin, businesses can get the support they need without breaking the bank.
Support Genix provides a powerful and easy-to-use ticketing system for WordPress that makes it easy to manage unlimited tickets for your business. With Support Genix, you can create and manage tickets from a single, centralized location. You can also track and monitor all tickets in real-time, so you can identify and resolve issues as they arise. Support Genix also includes a range of built-in tools to help you automate ticket management, including auto-assignment, auto-escalation, and auto-closure. As a result, Support Genix can help you save time and improve your customer service.
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