RetentionKit

Stop Losing Subscription Customers In WooCommerce

RetentionKit is a WooCommerce Subscriptions extension that allows you to create custom cancel experiences to improve retention, keep your recurring revenue steady and your customers happy.

Create custom cancellation workflows to boost retention

When your customers go to cancel, present them with a customized cancel popup experience that gathers information and keeps them subscribed.

• Trigger different workflows by product or product categories
• Enable / disable popup steps
• Customize popup images and copy
• Track metrics per workflow

Understand Why Customers Cancel with Surveys

Poll your customers before they cancel to understand why they want to leave. Use this information to improve your store and reduce churn.

• Track & store survey responses
• Send survey responses to Klaviyo
• Customize survey responses (coming soon!)
• Create custom surveys per product (coming soon!)

Give Customers Incentives to Stay

Give customers discounts on their next subscription to keep them retained. Create different discounts per subscription product or product category.

• Auto-create coupons that apply to the customer’s subscription
• Customize coupon details per workflow
• Prevent coupons from being used multiple times
• Give customers the option to skip their next subscription period