Frequently Asked Questions
Before you register, buy and download the products for personal purposes, please make sure that you have read, understood and agreed to all the terms and conditions below.
The website up4vn 4.0 provides the software subject assuming that you comply with all the terms and conditions. If you do not agree with them, please do not use our website and leave it immediately.
up4vn 4.0
Our company specializes in the sale of software needed to develop websites with CMS WordPress, Joomla, App Mobile, PHP Scripts and HTML5 Templates. Our goal is to provide any user with an opportunity to get premium products at an affordable price. All products you can use on an unlimited number of websites (domains). We launched the project in 2009 and now up4vn 4.0 is one of the most popular websites that provide the best digital products for website design on the market. Currently, the collection of more than 9,000 products from world famous developers, and the number of our customers has already exceeded 90,000! Join and be a part of it!. Why buy from us? You will receive original products from developers but at a much reduced price tag. All files do not contain ads, viruses or malicious code. We have regular updates and direct download links. You will always find something that is not freely available!
Why do products cost less than developers?
We do not provide license keys and not free updates for the products you downloaded. We are not developers of the provided products, so our technical support capabilities are limited. We do not change the functionality of products and do not fix developer bugs.
How to download purchased products?
Once the product payment has been completed, the download will begin immediately. High Speed and Safety!
If you encounter any problems and cannot download the file, you can send us a message here to receive a new download link as soon as possible.
Can I download previously purchased products?
Yes, you can download previously purchased products. (We are do NOT support Update Free or Re-Download if item Delete)
Can I make a refund?
We can do refund if the product you downloaded from the website was completely unusable.
Why a refund money may not be given?
If the item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:
- You don’t want it after you’ve downloaded it, the item did not meet your expectations.
- You simply change your mind; you bought an item by mistake.
- You do not have sufficient expertise to use the item.
- You ask for goodwill; or you can no longer access the item because it has been removed (we advise you to download items as soon as you have purchased them to avoid this situation)
Item support update?
We are do not support Update Free. You can not buy old version and request update latest version.
What if the product version on the website is not the latest?
We do not support updates, so please contact me for updates to the product you plan to purchase.
If you buy an older version, consider changelog carefully from the author before you buy. Make sure you can use the version we offer.
Safety and guarantees?
Are the products on the website original?
All products presented on the website are downloaded directly from the developer websites and are original. We do not sell any products downloaded from third-party resources.
What are the guarantees that the products on the website do not contain malicious code, viruses or advertisements?
We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads.
Where can I find the license key for the purchased product?
We do not provide any licensing or trial / commercial keys when you purchase digital products.
Cheers,
up4vn.com